Refund & Return Policy

No returns or exchanges

Every Map is made to order, with thousands of possible combinations. Because of this, we do not accept returns or exchanges.

Damaged or incorrect items

• If your map arrives damaged, please notify us within 7 days of delivery and we’ll send a replacement.

• If your customization does not match what you submitted, contact us with a photo of the map and packing slip. If the mistake is ours, we’ll make it right.

Refunds

Refunds are not offered for custom or made-to-order maps. If you prefer a refund instead of a replacement for shipping damage, the refund must be processed through the shipping carrier’s insurance claim process.